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Contact Us

There are a number of ways to get your questions answered quickly and conveniently:

Have a Question?

Ask a question, get an answer! Enter your question below then click the "Ask Us" button to search our list of Frequently Asked Questions.

If you don't find the answer, you can submit your question to a Member Service Specialist by clicking on the button "Ask a Specialist" located below your search results.

Call Center

Member Service Specialists are available to assist you Monday - Wednesday 9:00AM - 5:00PM, Thursday and Friday 9:00AM - 5:30PM. You can reach us at 760-371-7000, or toll free at 800-433-9727 Option 4.

Via Fax

Send us a fax at 760-371-7198.

Via US Mail

AltaOne Federal Credit Union
PO Box 1209
Ridgecrest, CA 93556

Looking for an ATM or Member Service Center?

If you would like to find a specific ATM or Member Service Center location please click here.

Disclaimer: AltaOne Federal Credit Union is not responsible for the privacy practices or the content of web sites which we may provide an access link. While all efforts are made to maintain the accuracy of information presented on the AltaOne Federal Credit Union web site, we cannot guarantee that all information is current. The LPL Financial Registered Representatives associated with this site may only discuss and/or transact securities business with the residents of California. Securities offered through LPL Financial, member FINRA / SIPCI Insurance Products offered through Private Ledger Insurance Services of California, Inc. & its affiliates. [Not NCUA Insured | No Credit Union | Guarantee May Lose Value] Please contact the Credit Union Call Center directly for the most current information at
(760) 371-7000 or toll free (800) 433-9727
701 South China Lake Blvd. Ridgecrest, CA 93555