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Contact Us
Lost Debit/Visa Cards

Contact Us


Need immediate help? Try LiveChat, AltaOne's newest online service. Chat with an AltaOne Member Service Representative to get all of your questions answered securely.
Chat hours are Monday-Friday, 7am-7pm, and Saturday from 9am-2pm. You may also leave an offline message. Learn more...

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There are a number of ways to get your questions answered quickly and conveniently:

Call Center

Member Service Specialists are available to assist you Monday - Friday 7:00AM - 7:00PM. You can reach us at 760-371-7000, or toll free at 800-433-9727.

Lost Debit/Visa Cards

To report a lost or stolen Debit or Visa Card, contact AltaOne during business hours 7:00am-7:00pm at (760) 371-7000 or toll-free at (800) 433-9727, Monday - Friday.

Via Fax

Send us a fax at 760-371-7198.

Via US Mail

AltaOne Federal Credit Union
PO Box 1209
Ridgecrest, CA 93556

Looking for an ATM or Member Service Center?

If you would like to find a specific ATM or Member Service Center location please click here.

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Disclaimer: AltaOne Federal Credit Union is not responsible for the privacy practices or the content of web sites which we may provide an access link. While all efforts are made to maintain the accuracy of information presented on the AltaOne Federal Credit Union web site, we cannot guarantee that all information is current. Please contact the Credit Union directly for the most current information at
(760) 371-7000, or toll-free (800) 433-9727
701 South China Lake Boulevard, Ridgecrest, California 93555
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