Need immediate help? Try LiveChat, AltaOne's newest online service. Chat with an AltaOne Member Service Representative to get all of your questions answered securely.
Chat hours are Monday-Friday, 7am-7pm. You may also leave an offline message. Learn more...
There are a number of ways to get your questions answered quickly and conveniently:
Member Service Specialists are available to assist you Monday - Friday 7:00AM - 7:00PM. You can reach us at 760-371-7000, or toll free at 800-433-9727.
Lost Debit/Visa Cards
To report a lost or stolen Debit or Visa Card, contact AltaOne during business hours 7:00am-7:00pm at (760) 371-7000 or toll-free at (800) 433-9727, Monday - Friday.
Send us a fax at 760-371-7198.
Via US Mail
AltaOne Federal Credit Union
PO Box 1209
Ridgecrest, CA 93556
Looking for an ATM or Member Service Center?
If you would like to find a specific ATM or Member Service Center location please click here.